Find quick answers to our most commonly asked questions about shipping, returns, sizing, orders, and more. Whether you're shopping your first piece or need help with an order, our FAQ is here to make your experience smooth and easy.
Frequently Asked Questions
How do I track my order?
You can track your order by clicking the tracking link in your shipping confirmation email, or by logging into your account on our website and viewing the order details.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, you can return it within 30 days for a full refund. The item must be unused and in the same condition that you received it.
How long does shipping take?
Shipping times vary depending on your location. Typically, domestic orders are delivered within 3-5 business days, while international orders can take 7-14 business days.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location.
How can I contact customer support?
You can reach our customer support team by emailing aras.evinces@gmail.com between 9am and 5pm EST, Monday through Friday.